To resolve problems with the upload of trip data check that:
- The PEAK Mileage Capture Trip Stick device is attached to the computer.
- The LED/light is displaying green to indicate the device is operating.
In instances where data does not seem to have been imported in to the Fleet Innovations application:
- Check that the Trip Stick is firmly plugged into a USB port of the computer and the LED/light on the Trip Stick is showing green.
- Check that there are no other Trip Stick devices attached to the computer.
- Close the PEAK application and log back on using your username and password.