To resolve problems with the upload of trip data check that:

  • The PEAK Mileage Capture Trip Stick device is attached to the computer.
  • The LED/light is displaying green to indicate the device is operating.

In instances where data does not seem to have been imported in to the Fleet Innovations application:

  • Check that the Trip Stick is firmly plugged into a USB port of the computer and the LED/light on the Trip Stick is showing green.
  • Check that there are no other Trip Stick devices attached to the computer.
  • Close the PEAK application and log back on using your username and password.