If you have forgotten your password you will need to reset it. Go to www.peakmiles.com and log in, click on the forgotten password button located on the bottom right corner of the box. It will ask you to enter your email address. Then press reset and an email will be sent within a few minutes. If no email has been sent please check you spam account. Please note if you have reset your password twice you must use the newest email link to reset it.