• If a Trip Stick becomes damaged and no longer operates it should be reported to the person responsible for managing your vehicle (fleet manager, business owner etc).  They will contact Fleet Innovations to arrange a replacement.
  • In the period between damaging the Trip Stick and receiving its replacement you should keep track of your business trips and their purpose manually.  You can enter all your trips using the manual claim creation feature on our web portal.

Please send damaged devices to:

Fleet Innovations Limited,Century House, St Johns Avenue, Kidderminster, DY11 6AX

Please enclose your full contact details.