Stuck At 15% Fix – COM Port Issue

This is a solution to the issue that your Trip Stick is stuck uploading at 15%. See Below.


First, unplug the PEAK Trip Stick from your PC. Then, go to your Control Panel.

Screen Shot 2015-09-04 at 9.40.40 am

Then, open Device Manager.

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Next, you will need to uninstall the lowest number COM port (For example, ‘COM1’).

Note: If you cannot see ‘Ports (COM & LPT)’ you will need to go to ‘View’ then ‘Show Hidden Devices’. Alternatively, if you plug the Trip Stick into your PC the group should show.

Screen Shot 2015-09-04 at 10.56.42 am

Screen Shot 2015-09-04 at 10.57.07 am

After the Uninstallation, plug the PEAK Trip Stick into any USB port and upload using the latest release of the PEAK uploader app.

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